Frequently Asked Questions
Everything you need to know about your Rick Springfield official merchandise and orders.
How long will it take for my order to ship?
Standard orders are typically processed within 3-5 business days. Once shipped, domestic delivery usually takes 5-7 business days, while international shipping varies by location.
What is your return policy for merchandise?
We accept returns and exchanges on unworn and unwashed apparel within 30 days of delivery. Please note that personalized items and digital media are final sale.
Do you ship Rick Springfield products internationally?
Yes, we ship to most countries worldwide. Please be aware that international orders may be subject to customs fees and import duties upon arrival in your country.
How can I track my package?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking link so you can follow your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as PayPal and Apple Pay for a secure checkout experience.
Are the items sold here official Rick Springfield products?
Yes, this is the official Rick Springfield store. All merchandise is authentic, high-quality, and officially licensed.